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Tools and resources

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Our tools and resources hub offers links to a wide range of online materials that we think you might find useful. With a growing collection of good quality resources already available, we want to ensure you don’t have to reinvent the wheel. We have included links to useful documents, factsheets, guidelines and other websites.

We have organised the tools and resources according to whether they are aimed at:

You are also free to browse all the resources by clicking on Browse all.

In this section (see left) you will also find the consumers toolkit which supports consumers to engage and takes you on a step-by-step process to get involved and make a difference.

If you are searching for something specific, try using the simple search feature below.

Do you know of a good resource that we haven’t linked to yet? Let us know by Nominating a Resource with a link to where it is online so we can keep adding to the tools and resources hub.

Latest tools and resources

HCNSW Annual Report 2016/17

Author(s): Health Consumers NSW

Category: Health Consumers


Drop the Jargon Day 2017

Author(s):

Category: Health Consumers


HCNSW Constitution

Author(s): HCNSW

Category: Health Consumers


CESPHN Commissioning Update June 2017

Author(s): CESPHN

Category: Health Services


Influencing Commissioning in NSW - Facilitator Manual

Author(s): Jack Nunn

Category: Consumer/Community Organisations


Influencing Commissioning in NSW

Author(s): Jack Nunn

Category: Consumer/Community Organisations


Involving Health Consumers in Health and Medical Research: Enablers and Challenges from a Consumer Perspective

Author(s): Dr Janelle Bowden, Dr Anthony Brown

Category: Consumer Representatives


Integrated Care Whole-of-System Change Forum

Author(s):

Category: Health Services


Health Consumers NSW overview brochure

Author(s): HCNSW

Category: Health Consumers


HCNSW media information sheet 2015

Author(s): HCNSW

Category: Health Consumers


Chronic Disease Consumer Issues Report

Author(s): HCNSW

Category: Consumer Representatives


Consumer and Community Engagement Model A3 Poster

Author(s): HCNSW

Category: Health Services


Partnering with consumers & community brochure (printing)

Author(s): HCNSW

Category: Health Services


Partnering with consumers & community brochure (viewing)

Author(s): HCNSW

Category: Health Services


HCNSW Annual Report 2013/14

Author(s): HCNSW

Category: Health Services


Update! October 2014

Author(s): HCNSW

Category: Consumer Representatives


Consumer and Community Engagement Model report

Author(s): Serena Joyner (HCNSW)

Category: Health Services


Gathering the views of your community or group

Author(s): Various

Category: Consumer/Community Organisations


Tools to help you gather data

Author(s): Various

Category: Consumer/Community Organisations


Doing it with us not for us - Victoria 2006-09

Author(s): Rural and Regional Health and Aged Care Services Division, Victorian Government Department of Human Services

Category: Health Services


Consumers Health Forum of Australia - Checklist for Committee Secretariats

Author(s): Consumers Health Forum of Australia

Category: Health Services


A Toolkit for Consumer Participation and Engagement - Paediatric Oncolcogy

Author(s): Paediatric Integrated Cancer Service, Australian and New Zealand Children's Haematology/Oncology Group

Category: Health Services


National Consumer and Carer Forum's Consumer and Carer Participation Policy - A Framework for the Mental Health Sector

Author(s): National Consumer and Carer Forum of Australia

Category: Health Services


National Mental Health Commission's Participation and Engagement Framework (Australia)

Author(s): The Australian National Mental Health Commission

Category: Health Services


National Mental Health Commission's Paid Participation Policy (Australia)

Author(s): The Australian National Mental Health Commission

Category: Health Services


The Health Planners Toolkit: Module 5 - Community Engagement and Communication

Author(s): Health System Intelligence Project

Category: Health Services


Improving Health Services Through Consumer Participation - A Resource Guide For Organisations

Author(s): Department of Public Health, Flinders University, South Australian Community Health Research Unit

Category: Health Services


Tasmanian Department of Health and Human Services: Engaging Our Patients and Clients - Your Care Your Say

Author(s): Tasmanian Department of Health and Human Services

Category: Health Services


Effective Engagement: building relationships with community and other stakeholders

Author(s): The Community Engagement Network, Resource and Regional Services Division, Victorian Government Department of Sustainability and Environment

Category: Health Services


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