Health consumers awareness and attitudes of defensive practice

Associate Professor Nola Ries from UTS’ Law I Health I Justice Research Centre would like to interview healthcare consumer representatives, especially people with interests or experience in matters related to low-value care and improving communication and decision-making in the clinician-consumer relationship. This is for a research project about health consumers awareness and attitudes of defensive practice.

A word with… Fay Rhodes and Paul Wildin

Fay Rhodes is NSW Ambulance’s first frequent user program health consumer representative and Paul Wildin – NSW Ambulance Frequent User Program Manager – is the person she works with. Paul recruited Fay from Ambulance’s frequent user program to assist in the development and review of its processes. The pair was looking for a way to upskill Fay in her new role when they found out about our training. After Fay attended our May 2019 Health Consumer Representative Training, we sat down with her and Paul.

Invitation to join the Musculoskeletal Health Consumer Community Council

The SPHERE Musculoskeletal Health Consumer Community Council is seeking applications from individuals who are interested in becoming a consumer partner to help reduce the burden of those living with musculoskeletal (MSK) conditions. If successful you will be working with healthcare professionals and researchers on important projects across South Western and South Eastern Sydney Local Health Districts, and their affiliated universities and research institutions.

Take part in a study about ethical practice in telehealth service delivery

You are invited to attend a one-on-one interview with Amanda Keenan – a public health Doctoral student – who will ask you a few questions about your experiences of receiving telehealth services in your home. The interview will take about 60 minutes and will be done online. This study is part of a project entitled Ethical Practice in Telehealth Service Delivery. Our aim is to explore the experience of telehealth clients.

A word with… Brad Rossiter

Brad is one of our individual members and an outstanding patient advocate and health consumer representative who is happy to tell his story, as well as listen to others to help tell theirs.
At the age of five, Brad was diagnosed with on-set Type 1 Diabetes. He managed – played sports, moved to Batemans Bay, became a butcher, married, and had a child. But in 1996, his health took a turn for the worse. Kidney disease and eye troubles started catching up with him.

A word with… Karen Filocamo

Karen has played many roles in the NSW health consumer movement. In between others, she was also our interim Executive Manager for a while and she has led our health consumer representative training programs for five years. Retiring in late 2017 to spend more time with her grandkids doesn’t seem to have slowed her down. She was recently appointed to the Northern Sydney Local Health District (NSLHD) Board.