Cost of health care in NSW

New research, commissioned by the NSW Council of Social Services (NCOSS) and undertaken by the National Centre for Social and Economic Modelling (NATSEM) and us, shows the relationship between economic disadvantage and patient experience of health services across New South Wales.

The research, and the patient stories we collected, focus on the costs, delays and expectations experienced by patients of General Practitioners, private and public dental, and medical specialist services in NSW. We hope it will inform and bring to the fore patient and family perspectives around the issues faced by restricting patients’ visitors into health facilities. It recognises each of the stakeholder groups as essential and significant players in keeping each other safe and acknowledges that no one stakeholder group can succeed alone. We are all dependent on each other. 

Healthcare visiting guide

The report outlines a set of principles, as developed by health consumer representatives, in response to the challenges faced by NSW Health with protecting staff, patients, families, and all who enter the facilities, from COVID-19.

We hope it will inform and bring to the fore patient and family perspectives around the issues faced by restricting patients’ visitors into health facilities. It recognises each of the stakeholder groups as essential and significant players in keeping each other safe and acknowledges that no one stakeholder group can succeed alone. We are all dependent on each other. 

John Stubbs – goodbye for now

In January 2020, one of our long-standing Board members, John Stubbs, resigned from our Board. We are sad to see John go and hope to see him back and involved with our organisation in the future. We fully support and understand the reasons for his resignation and wish him all the best in 2020.

Health consumers everywhere have lost a true champion with the passing of Diana Aspinall, at age 80. A leading figure in the development of the health consumer movement in the Blue Mountains, Diana was also one of our (Health Consumers NSW’s) founding members.