COURSE DETAILS
What is covered in the two-day training program?
- Understanding the roles of health consumers and health service providers and the interactions between these groups
- Context of the NSW health system and Primary Health Networks
- How consumer engagement in health services has evolved over time
- The role of HCNSW
- Levels of consumer engagement
- Understanding effective advocacy
- Significance of personal beliefs, values and networks
- Communication skills, networking, negotiating and influencing
- Tips and tools for effective participation in meetings
Location and facilities
The 2-day program is fully catered and delivered from HCNSW’s office venue at the Sydney Mechanics’ School of Arts building, Level One, 280 Pitt St in Sydney and facilitated by two experienced leaders. We are only a five-minute walk from Town Hall and Museum train stations. We do not have any parking facilities. There is some on-street metered parking available in surrounding streets. There are also paid parking stations close to us.
Training program fees
The fee is $550 (incl GST) per person for our Organisational (Voting) Members and health services. We encourage health services to cover the cost of this training for their health consumers, as part of their investment in consumer engagement. So if you are an existing health consumer representative with a Local Health District, Primary Health Network, hospital or similar organisation, your organisation should pay for you to attend this training. Health consumers who wish to do this training and are not affiliated with any health service or consumer organisation that will pay their fee should contact us directly.
This two-day program is fully catered and delivered from HCNSW’s office venue at the Sydney Mechanics’ School of Arts building, Level One, 280 Pitt St, Sydney 2000
2019 training dates:
For information call or email our Training Manager, Emma Collins.
Phone: (02) 9986 1082
Email: ecollins@hcnsw.org.au
