Patient Power Podcast

You have rights when receiving healthcare.
In Episode 1, we hear about the Australian Charter of Healthcare Rights from three remarkable and diverse young women who are consumers and family advocates and the ‘patient doctor’.

What does shared decision making mean? And why is it important?
In Episode 2 of Patient Power, we hear all about how shared decision making with your clinician and healthcare team leads to the best outcomes for all and why you should always ask questions.

Can feedback be a tool to improve healthcare?
In Episode 3, we discuss how to improve our own and other people’s care using our experiences, positive and negative. How can we give and receive feedback? And why do consumers have a unique perspective to identify risks and harms that doctors and nurses may not see?

What is a health consumer representative? And how can they improve the health system?
In Episode 4, we encourage you to become an active patient advocate and health consumer ‘rep’. We also look at how skills and confidence can be enhanced by training and in partnership with other consumers and clinicians.

In the Extras, Broni Smith from the Australian Commission on Safety and Quality in Health Care provides a brief snapshot summary of the Charter. She explains what these rights are and how patients can use them while receiving healthcare anywhere in Australia.