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Health Consumers NSW
We offer a range of training programs and one-off events for health consumers, consumer representatives and health and consumer organisations.
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  • For patients, carers & families
    • Become involved in your own health
      • How to be involved in your own care
      • Make the most out of your doctor’s visit
      • Charter of Healthcare Rights
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  • FOR CONSUMER REPRESENTATIVES
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  • FOR HEALTH & CONSUMER ORGANISATIONS
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  • TRAINING & EVENTS
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CHF_Confidentiality
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Fact sheet: Confidentiality guidelines

Consumer RepresentativesBy HCNSW WebmasterNovember 28, 2012

This 3 page fact sheet from the Consumers Health Forum of Australia provides guidance to consumer representatives on confidentiality and what it means for them

CHF_teleconferenceSkills
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Fact sheet: Strengthening meeting skills for teleconferences

Consumer RepresentativesBy HCNSW WebmasterNovember 28, 2012

This 2 page fact sheet from the Consumers Health Forum of Australia provides practical tips for consumer representatives participating in teleconferences.

SWSLHD_Process
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Sample application form to become a consumer representative

Health ConsumersBy HCNSW WebmasterNovember 28, 2012

This is a sample application form to become a consumer role with a health service.

SWSLHD_Process
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Sample Consumer Representative Recruitment Process

Health ConsumersBy HCNSW WebmasterNovember 28, 2012

This overview of a consumer representative recruitment process provided as an example of the way health services recruit consumers.

HCCC_Resolve
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Resolve concerns about your health care

Health ConsumersBy HCNSW WebmasterNovember 28, 2012

Before lodging a formal complaint about a health service or health care provider, we recommend talking to the service or provider first.

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