Fact sheet: Confidentiality guidelines
This 3 page fact sheet from the Consumers Health Forum of Australia provides guidance to consumer representatives on confidentiality and what it means for them
Fact sheet: Strengthening meeting skills for teleconferences
This 2 page fact sheet from the Consumers Health Forum of Australia provides practical tips for consumer representatives participating in teleconferences.
Sample application form to become a consumer representative
This is a sample application form to become a consumer role with a health service.
Sample Consumer Representative Recruitment Process
This overview of a consumer representative recruitment process provided as an example of the way health services recruit consumers.
Resolve concerns about your health care
Before lodging a formal complaint about a health service or health care provider, we recommend talking to the service or provider first.