“This training has given me the confidence to go back to my organisation and work with them to increase consumer representation.”
We offer a range of training programs and one-off events for health consumers, consumer representatives and health and consumer organisations.
The benefits of training for consumers and health services
Our training and education programs assist health consumers and health staff to increase their confidence and effectiveness to implement health consumer engagement in any setting.
Consumers are empowered to recognise the immense value they bring to health services. Health services receive assistance to meet their obligations under Standard 2 of the National Standards for Safety & Quality in Healthcare.
Our current training programs
Health Consumer Representative Training Program (2 days) Nov 2019
Health Consumer Representative Training This 2-day course for all health consumer representatives teaches you about consumer engagement in the NSW health system. It introduces the concepts and practises of consumer engagement in the NSW health system. The target group is health consumer representatives engaged with Local Health Districts, Primary Health Networks, public or private hospitals and health-related…