Graduate Certificate in Consumer and Community Engagement

Are you looking to explore what it means to effectively and respectfully engage with consumers across all levels of health services? Our Graduate Certificate in Consumer and Community Engagement is back.

We have, again, partnered with the Health Issues Centre in Victoria and the Benchmarque Group to provide the Graduate Certificate in Consumer and Community Engagement course, specifically tailored for NSW.

Course details 2021

When: Thursday, 2 & Friday, 3 September and Thursday, 16 & Friday, 17 September 2021

Where: Sydney Mechanics’ School of Arts, 280 Pitt Street, Sydney  NSW  2000

Cost: AUD 2,915.00 (incl. GST) per person

Who should attend?

This four-day course is aligned with the NSQHS – Standard 2 and is nationally accredited. It is for health service staff such as Consumer Engagement Managers and Coordinators, Community Participation Managers and Senior Consumer Leaders. It provides participants with the skills and knowledge to work collaboratively and strategically as consumer engagement professionals, alongside consumers, health services, government bodies and other health-related organisations.

More information

This training helps participants understand the key factors contributing to successful partnerships with consumers and community members and managing operations within a consumer and community engagement framework.

By learning how to support consumer and community engagement through careful and strategic planning, we assist staff to build their confidence in working with consumers and the community to meet the requirements of Standard 2 of the National Standards for Safety and Quality in Healthcare. By learning to manage and develop systems and structures for consumer and community engagement, participants are equipped to implement organisational consumer and community engagement within their service.

Download the brochure for all the information.

For more information about course content, please contact the training facilitator Dr Tere Dawson on (03) 8676 9057 or tere.dawson@hic.org.au.

For more information about the venue and catering please contact Health Consumers NSW on (02) 9986 1082 or info@hcnsw.org.au.

For questions and issues regarding online registration and payment, please contact The Benchmarque Group on 1300 855 568 or courses@benchmarque.com.au.

To Register

To register, click here.

Registrations are handled directly by The Benchmarque Group as they are the Registered Training Organisation (RTO) for this program.

Click on the registration link above and create your account.  At step 4 of this registration process, you can pay by credit card or request an invoice.