Graduate Certificate in Consumer and Community Engagement [10947NAT]

Are you looking to explore what it means to effectively and respectfully engage with consumers across all levels of health services? The NSW Graduate Certificate in Consumer and Community Engagement is for you.

We are again partnering with the Health Issues Centre in Victoria and the Benchmarque Group to provide the Graduate Certificate in Consumer and Community Engagement course, specifically tailored for NSW.

This program is currently unavailable as is being reviewed.  Further information to follow soon…

Course details – who should attend

This four-day course is aligned with the NSQHS – Standard 2 and is nationally accredited. It is for health service staff such as Consumer Engagement Managers and Coordinators, Community Participation Managers and Senior Consumer Leaders. It provides participants with the skills and knowledge to work collaboratively and strategically as consumer engagement professionals, alongside consumers, health services, government bodies and other health-related organisations.

More information

This training helps participants understand the key factors contributing to successful partnerships with consumers and community members and managing operations within a consumer and community engagement framework.

By learning how to support consumer and community engagement through careful and strategic planning, we assist staff to build their confidence in working with consumers and the community to meet the requirements of Standard 2 of the National Standards for Safety and Quality in Healthcare. By learning to manage and develop systems and structures for consumer and community engagement, participants are equipped to implement organisational consumer and community engagement within their service.

For more information about course content, please contact the training facilitator.

For more information about the venue and catering please contact Health Consumers NSW on (02) 9986 1082 or info@hcnsw.org.au.

For questions and issues regarding online registration and payment, please contact The Benchmarque Group on 1300 855 568 or courses@benchmarque.com.au.

Once the program becomes available, a registration link will be available here.

Registrations will be handled directly by The Benchmarque Group as they are the Registered Training Organisation (RTO) for this program.

Their registration link will be available here to create your account and register.  At step 4 of this registration process, you can pay by credit card or request an invoice.